Building Diversity and Advocacy in Healthcare Leadership: A Proposed Graduate Program for Patient Experience Excellence
This case study examines the development of a graduate-level program addressing the need for healthcare professionals skilled in diversity, disparities, and advocacy (DDA) to enhance patient experience. Dr. Susan Lee, University of Texas MD Anderson Cancer Center, initiated the program to integrate DDA into leadership and practice, aligning with her organization’s mission to support equity and inclusion. The program’s curriculum emphasizes practical applications in patient care, expanding
knowledge and research on human experience outcomes in healthcare. Completion of this case study officially designates Dr. Lee as a Fellow in Human Experience.
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Ask questions, share insights and connect with other experience leaders.
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- Live and On-demand Webinars and Connection Calls
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Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Building Diversity and Advocacy in Healthcare Leadership: A Proposed Graduate Program for Patient Experience Excellence
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