Innovation & Technology | Diversity Equity and Inclusion

Breaking the Language Barrier in Epic: UMass Memorial Health Integrates LanguageLine for Equitable Care

Published February 6, 2026

UMass Memorial Health integrated one-click LanguageLine interpreter access directly into Epic, removing barriers that previously slowed or limited use of language services for patients with limited English proficiency. By embedding interpretation into clinical workflows and automating documentation, the system improved adoption, compliance, and equitable communication at the point of care.