Patient Family & Community Engagement

Are you my doctor? Utilizing personalized provider cards to improve patient/doctor connections

Related content

Patient Family & Community Engagement

The Legitimacy of the Patient Story: The Unofficial Autoethnography

While communication is the foundation of patient experience, survey data and comments are the primary source of results. The focus on data, though meaningful, reduces humans to text on reports. With a focus of autoethnography in both her baccalaureate and post-graduate studies, the author, (a fulltime patient experience professional) shares her professional focus on the
Learn more
Patient Family & Community Engagement

Research Imitates Life: Researching Within Your Lived Experience

This personal narrative article seeks to bring awareness to and provide an overview of the various aspects that come with being a lived experience researcher including the host of benefits and challenges that come with conducting research within one’s own area of lived experience.
Learn more
Environment & Hospitality | Patient Family & Community Engagement

Designing for Pediatric Patient Experience: Expert Insights and Innovations in the Healthcare Built Environment

Incorporating patient-centered and participatory design into healthcare environments is a key strategy for creating spaces that are both supportive and functional. Engaging patients and their families in the design process ensures that these environments meet their specific needs and preferences, ultimately leading to better patient outcomes and experiences. This report shares the essential elements related
Learn more