All Aboard the Failboat: How Embracing Failure Creates Leadership

Chris Perez, Director of Volunteer Services, Central Division, Atrium Health
As leaders we are often taught to fear failure. After all, doesn’t failure mean we’re really not good at our job? Failures – when approached correctly – are often the greatest tool we can have for personal and program growth. If you feel like your program has grown stagnant or has not headed in the direction you wish, then maybe you need to learn how to “fail forward.” In this session we will discuss how to embrace occasional failures as a way to improve leadership and program effectiveness. We’ll discuss how to evaluate your projects to lead to long-term success. You’ll also learn how to lead others through failures.
Related content
-
Culture & Leadership | Staff & Provider Engagement
Using Gratitude to Elevate the Human Experience
In this webinar, the presenters will share how they developed a Gratitude Report as a part of Southcoast Health’s grateful patient program using positive patient feedback, comments, and stories to recognize caregivers that embody the values and service behaviors. The Gratitude Report is a list of employees’ names that have been mentioned by patients and
Learn more -
Culture & Leadership
Why Human Experience Matters
As we close the 11th volume of Patient Experience Journal and a pivotal year for experience efforts globally, it provides a moment of pause, of reflection, and an opportunity to return to purpose. As a publication accessed in over 220 countries and territories around the world, I am heartened by the fact that what is shared on these
Learn more -
Culture & Leadership | Infrastructure & Governance
Experience Management Everywhere
The healthcare industry continues to evolve. Patient expectations evolve along with it. Patient Experience (PX) teams must evolve as well to address current challenges and proactively position themselves for continued impact. To remain relevant and impactful, next-generation experience teams must democratize experience management, ensuring the appropriate ownership at every organizational level. Attend this session to
Learn more