A Step Toward Improving Quality of Care Based on Patient Views

A key principle under the MOH’s new model of care is the creation of a value-based healthcare system. This system has several benefits for the entire health sector, such as lower costs, better patient outcomes, higher patient satisfaction rates and improved care efficiencies.
Related content
-
Patient Family & Community Engagement
Modeling Mutual Respect in Healthcare
By Kathy Saldana, MA, CPXP Imagine you have an interview for a job you really need. In fact, you won’t be able to pay your bills if you don’t get this job. Before entering the interview, you send a note to the interviewer that reads, “I have zero tolerance for disrespect. You will be removed
Learn more -
Culture & Leadership | Infrastructure & Governance
Return on Human Experience: Eight Principles to Inspire Excellence in Healthcare
Join Jason Wolf and Stacy Palmer, authors of Return on Human Experience: Eight Principles to Inspire Excellence in Healthcare, for a conversation on transforming the human experience in healthcare. At its core, healthcare is human beings caring for human beings—yet the complexities of quality, safety, service, cost, and outcomes often pull organizations in different directions.
Learn more -
Culture & Leadership | Infrastructure & Governance
Experience Management Everywhere
PX Marketplace (Complimentary) – 2pm ET / 1pm CT / 12pm MT / 11am PT – The healthcare industry continues to evolve. Patient expectations evolve along with it. Patient Experience (PX) teams must evolve as well to address current challenges and proactively position themselves for continued impact. To remain relevant and impactful, next-generation experience teams
Learn more