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Take Advantage of 5 New Features

We’re excited to announce the launch of our new website. This website has been a goal for The Beryl Institute for the last few years, with community improved experience in mind. There are many new features to take advantage of with our new site, but here are five of the most noteworthy. Resources are now
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Patient Family & Community Engagement

Transforming Healthcare Together: The Power of Patient and Family Partnerships

In the realm of healthcare, the journey towards excellence is continuous, with the ultimate goal of enhancing the human experience. An important approach that is gaining momentum involves formal and intentional partnerships with patients, families, and care partners. This collaborative strategy is not just a concept but a transformative movement. The Beryl Institute strongly advocates
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What To Say Instead Of…

By Susan Osborne, RN, MSN, MBA, CPXP Director of Patient Experience Hamilton Health Care System Have you ever been in a situation where a staff member or physician made a comment that didn’t sit well with the patient and family members? Communicating with patients and families is part of our role daily in healthcare. Here
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