PFAC Series

Whether you are launching your first PFAC, breathing new life into an existing one, or ensuring long-term success, these sessions will equip you with practical strategies, real-world examples, and expert insights. As an added benefit to our US members, helping you adhere to new CMS  attestations in domain 5 regarding PFACs .  

Each part of the series will feature a webinar/panel discussion with experienced leaders and advisors, followed by an engaging PX Chat for open conversation, peer sharing, and actionable takeaways. 

Who Should Attend:

Healthcare leaders, patient experience professionals, patient/family advisors, and anyone working to strengthen patient and family engagement in care. 

Gain the tools and inspiration to build high-impact PFAC programs that drive improvement, foster trust, and make a lasting difference. 

Part 1 – Starting a PFAC

Learn the foundational steps to create a strong and effective PFAC, from defining purpose and recruiting members to setting up structures for meaningful collaboration.

Webinar/Panel

Part 2 – Revitalizing & Rebuilding a PFAC

Discover strategies to re-engage members, refresh energy and focus, and rebuild PFACs so they can deliver greater value and impact for your organization and community.

Webinar/Panel

Part 3 – Sustaining & Growing a PFAC

Explore approaches to keep your PFAC thriving over time, expand its influence, and ensure it remains a vital voice in shaping care experiences.

Webinar/Panel

December 3 – PX Chat