Environment & Hospitality

A case study of the patient wait experience in an emergency department with therapy dogs

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Environment & Hospitality

Lost Belongings Workgroup: February 14, 2024

1pm ET / 12pm CT / 11am MT / 10am PT – The Lost Belongings Workgroup is a meeting space for those interested in conversations and solution generation with patient advocates working to improve lost belongings policies and practices. The Patient Advocate Community has recognized a need for better processes and policies to shepherd personal
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Environment & Hospitality | Quality & Clinical Excellence

Infection Prevention and the Impact on Patient and Staff Experience

Medical staff and their patients can be exposed to a variety of fomites in the hospital setting. Fomites, or materials that are likely to carry infection, must be properly managed to prevent the spread of healthcare-associated infections (HAIs). From staff washing their scrubs at home to privacy curtains not being changed often enough – there
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Environment & Hospitality | Patient Family & Community Engagement

The Sunrise Association Wheels Up! Program: Bringing the Joys of Childhood to Hospitalized Cancer Patients

It’s hard to just be a kid when you’re battling cancer. Carefree moments of joy seem out of reach. Solving that problem was the impetus behind the Sunrise Association which has been providing summer day camps for children with cancer and their siblings since 2006. Faced with COVID lockdowns, the Sunrise Association developed the Wheels
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