Infrastructure & Governance | Global Perspective
When one is sick and two need help: Caregivers’ perspectives on the negative consequences of caring
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Culture & Leadership | Infrastructure & Governance | Staff & Provider Engagement
How Daily Huddles Launch Conversation to Drive Metric Improvement
Since 2015 Cone Health Medical Group has been intentional about creating a culture of service excellence. Watch this webinar to discover how we partnered with Ritz Carlton Leadership Center to implement some of their key components ensure we have communication traveling from our sites up to our leaders and from our leaders down to our
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Infrastructure & Governance
Improving Patient and Family Experience in the NICU
This paper explores strategic goals supporting improvements and enhancements in patient experience in Neonatal Intensive Care Units (NICUs).
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Infrastructure & Governance
A COVID-19 patient’s experience: Engagement in disease management, interactions with care teams and implications on health policies and managerial practices
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