Evaluating recall of key safety messages, and attitudes and perceptions of a patient safety initiative at a pediatric hospital
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Culture & Leadership | Infrastructure & Governance
Using Unsolicited Patient Complaints to Improve Patient Outcomes and Organizational Culture
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Infrastructure & Governance
Pedal to the Metal: How to Improve Patient Experience in 60 Days
Learn how an 800+ bed academic health-system, reached the 90th percentile in patient satisfaction by deploying the 60 day rapid improvement initiative.
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Infrastructure & Governance
Let’s collectively raise our voices to say, “We’ve had enough.”
“Racism is a problem with bad policy, not bad people.”
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