Briner Imaging uses Patient Advocacy Data to Improve the Diagnostic Experience
Published February 28, 2022
Briner Imaging uses Patient Advocacy Data to Improve the Diagnostic Experience and uncovers diagnostic patient complaints can serve as a lens for identifying scheduling processes that need to be improved.
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Explore the first and second aims in the Governance & Leadership segment of The New Existence: Create Transparency across the Healthcare, and Restore and Nurture Confidence.
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Culture & Leadership | Infrastructure & Governance
The Human Experience Imperative: Practical insights for executives on organizational strategy, structure and impact
Published March 9, 2023
Jason A. Wolf, Ph.D., CPXP, President & CEO, The Beryl Institute Brian Carlson, Vice President, Patient Experience, Vanderbilt Health Jennifer Carron Passon, MSOM, CPXP, Patient Experience Officer, BJC Health System Julie Kennedy Oehlert, DNP, RN, Chief Experience and Brand Officer, ECU Health Leaders today in healthcare organizations have come to see a real impact in
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Culture & Leadership | Infrastructure & Governance
Experience Management Everywhere
Published May 15, 2025

Complimentary – The healthcare industry continues to evolve. Patient expectations evolve along with it. Patient Experience (PX) teams must evolve as well to address current challenges and proactively position themselves for continued impact. To remain relevant and impactful, next-generation experience teams must democratize experience management, ensuring the appropriate ownership at every organizational level. Attend this
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