Infrastructure & Governance
A daughter’s frustration with the dearth of patient- and family-centered care
share
Related content
-
Infrastructure & Governance3 Keys to Increasing Appointments in 2021
Hear recommended best practices and digital solutions to address all three of these areas to boost revenue while also improving patient engagement and outcomes.
Learn more -
Culture & Leadership | Infrastructure & Governance | Staff & Provider EngagementOwnership at the Frontline: Innovating an Experience Champions Program
Many patient experience teams are small, and it’s hard to do it all. Having an “Experience Champs” program allows us to have multiple hands with one voice influencing all locations. Experience Champs are made up of frontline staff members who are chosen by their leaders as passionate role models. During the last five years, the
Learn more -
Infrastructure & GovernanceEffective Ambulatory Quality Initiative Improves Patient Experience
Review strategies to successfully negotiate the challenges of implementing a generalizable training initiative across a diverse ambulatory arena.
Learn more
Engage with the Community
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
CONTINUE WITH PURCHASE
A daughter's frustration with the dearth of patient- and family-centered care
Access Now