PX Pulse: Consumer Perspectives on Patient Experience in the U.S. – November 2022
Published November 1, 2022


This issue reveals the challenges the healthcare industry faces as the world learns how to operationalize the realities of the pandemic. Specifically, the findings share consumers’ perspective of quality of care and experience in healthcare today.
Related content
-
Policy & Measurement
Safeguarding What Matters: A Deeper Dive into Managing Patient Belongings
Published January 13, 2025

Listen in as Gabriel Bolivar of Maui Memorial Medical Center shares how his passion for finding healthcare improvement strategies drove him to find solutions to better manage patient belongings. From policies to procedures, Bolivar emphasizes effective practices to manage this recurring and often elusive challenge.
Learn more -
Policy & Measurement
Unveiling Patient Satisfaction: Exploring Demographics, Interactions, and Health-Seeking Behavior
Published April 30, 2025
Objective: This study examined the social context of the patient visit (demographics, waiting room experience, patient-provider interaction) and their relationship to satisfaction with the quality of care when seeking medical treatment. It also examined satisfaction as a predictor variable for its effect on three patient behavioral outcomes. Methods: The study was implemented using a cross-sectional quantitative design among
Learn more -
Patient Family & Community Engagement | Quality & Clinical Excellence
What Healthcare Providers Need to Know About Newcomer Health Equity
Published January 21, 2025

Newcomers are a vital yet often misunderstood segment of the population that healthcare providers serve. This webinar explores the landscape of newcomer health equity in Canada and the United States, offering valuable insights into the challenges faced by this vulnerable group. Attendees will gain a deeper understanding of the various categories of newcomers in each
Learn more