Innovation & Technology | Patient Family & Community Engagement | Ambulatory/Outpatient

Expanding Access through Telehealth

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This connection call discusses rolling out and supporting successful Telehealth services.

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Patient Family & Community Engagement | Staff & Provider Engagement

What Does Excellent Look Like?

2pm ET / 1pm CT / 12pm MT / 11am PT – In this webinar, we will explore how the importance of connection and communication directly impacts the human experience in healthcare. Through the lens of “What Does Excellent Look Like?”, we’ll share a practical staff activity that uses a communication framework to identify and
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Patient Family & Community Engagement

PX Chat on PFA/PFACS: Revitalizing/Rebuilding (October 1, 2025)

12pm ET / 11am CT / 10am MT / 9am PT – Join The Beryl Institute community for an opportunity to connect with your peers on the support and resources needed to address efforts around revitalizing and rebuilding PFAs and PFACs in their organizations. Breakout discussion groups allow you to share your challenges, celebrate your
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Patient Family & Community Engagement

Patient Experience (PX) Giants: Pioneers and the Path Forward

This commentary pays tribute to the foundational figures in patient experience (PX) scholarship, acknowledging the “PX Giants” whose contributions have established and expanded the field’s core principles. Building upon the analysis in Foundational PX, which identified highly cited works, this piece honors individual contributors who have contributed to the scholarly foundation of PX. It highlights
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