Environment & Hospitality | Pediatrics

Impact of Art on the Human Experience in the Pediatric Emergency Department

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This paper explores how added visual art positively impacts both the patient and employee experience, and thus overall, the human experience.

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Environment & Hospitality

On the Road at the VA Boston Healthcare System

On the Road with VA Boston Healthcare System – November 2023 by Amy Kwiatkowski In August, our “On the Road” series took me to Boston where I was able to spend time with some of the team at the VA Boston Healthcare System. Boston welcomed me with pouring rain, but the high spirits of those
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Environment & Hospitality | Policy & Measurement | Quality & Clinical Excellence

PX Chat – Restfulness of Hospital Environment

12pm ET / 11am CT / 10am MT / 9am PT – Join The Beryl Institute community for an engaging PX Chat as we explore the 2025 updates to the HCAHPS survey, with a special focus on the new “Restfulness of Hospital Environment” measure. Breakout discussion groups will provide the opportunity for community members to
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Culture & Leadership | Environment & Hospitality | Staff & Provider Engagement

Unexpected Healers Create Moments that Matter for Patients and Families

As healthcare healers, we touch many lives. Many of our patients and their families are thankful for this and reach out to share gratitude in many ways. They send notes, fill out focused recognition cards, respond to mailed surveys or utilize our Sutter Health new online feedback form. Often in healthcare we think of our
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