Impact of Art on the Human Experience in the Pediatric Emergency Department
This paper explores how added visual art positively impacts both the patient and employee experience, and thus overall, the human experience.
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Environment & Hospitality | Innovation & Technology | Patient Family & Community Engagement
Blessing of the Buildings: Creating Community Connection during Isolation
During the height of the pandemic, staff at the Visiting Nursing Association Health Group developed an innovative experiential program called “Blessing of the Buildings.”
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Environment & Hospitality
A Commitment to DEI: On-Site Interpreters for Patient-Preferred Languages
When the words “Penn State” are heard, many people often think immediately of FOOTBALL! One of my favorite stories – and perhaps the lesser known – is the Penn State football story that dates back to racial segregation in the 1940s when The Pennsylvania State University football team agreed that it would not play games where their
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Environment & Hospitality | Patient Family & Community Engagement
Reimagining the Non-Clinical Patient and Family Environment
So much of healthcare journeys focus on precise treatment protocol to address a medical issue, and clinical experiences are oftentimes the only area of interest. But what happens when you prioritize non-clinical experiences within a hospital setting? This is what St. Jude Children’s Research Hospital set out to do when developing Family Commons, a new
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