Interactive Care Model: More Effectively Engaging Patients & Family in their Care
Karen N. Drenkard, PhD, RN, NE-BA, Senior Vice President/Chief Nursing Officer at GetWellNetwork, shares phases of an interactive care model engaging both the patient and the clinician one conversation at a time. While much has been written about the need for patient and family engagement, this model is a new approach on the “how.”
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Patient Family & Community Engagement
PX Chat on PFA/PFACS: New/Getting Started (April 19, 2024)
12pm ET / 11am CT / 10am MT / 9am PT – Join The Beryl Institute community for an opportunity to connect with your peers on the support and resources needed to address efforts around new and getting started with PFAs and PFACs in their organizations. Breakout discussion groups allow you to share your challenges,
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Patient Family & Community Engagement
Declining a Qualified Medical Interpreter: Helping Patients Understand the Risks
By Tamara Cardoso, UConn Health At UConn Health, we are committed to putting patient experience at the center of our care. We recognize that delivering safe, high-quality, patient-centered care necessitates effective communication at every interaction. In healthcare, ineffective communication can lead to heightened anxiety, increased stress levels, and potential misunderstandings. Importantly, it can pose significant
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Patient Family & Community Engagement
The Three W’s of Caring Communication: Who/What/Why
In this mini-webinar, Dr. Liza DiLeo Thomas, Medical Director of Patient and Provider Advocacy, shares Ochsner Health’s “Caring Communication” model for providers. Learn how physicians can create trusting relationships with patients and families by following the three Ws.
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