Zeroing-in on Health Literacy: How Enhanced Explanations and Improved Comprehension Can Reduce Patient Anxiety and Fear
This Influence Factors case study interview was conducted with Brandon Parkhurst, M.D., Adult Primary Care Service Line Medical Director for Marshfield Clinic Health System (MCHS). As an integrated health system with locations in central, northern, and western Wisconsin, MCHS operates over 50 outpatient facilities with over 10,000 employees including over 1,100 providers in over 80 medical subspecialties. MCHS also manages a health plan and a variety of research and education programs. Via participation in the Centers for Medicare/Medicaid Services (CMS) Physician Demonstration Project, Marshfield Clinic demonstrated skill in improving care quality while reducing the overall cost of care.
Related content
-
Culture & Leadership | Quality & Clinical Excellence | Staff & Provider Engagement
Developing an Interactive Behavioral Based Training Program
This webinar, How to Develop an Interactive Behavioral Based Training Program that Aligns with Employee and Patient Feedback around Improvement Opportunities, will provide step by step guidance to develop a training program with a focus on behavioral based learning. The program uses storytelling and staff and patient feedback to “connect the dots” in the human
Learn more -
Culture & Leadership
The Role of Servant Leadership in Employee Engagement & Job Satisfaction
By Priscilla DeLeon Background Dr. Priscilla DeLeon completed a successful dissertation entitled “A Case Study of Global Leadership in Allied Health: Supporting the Enhancement of Employees’ Engagement and Job Satisfaction.” The report was very overwhelming and dear to the author as an allied health professional herself for over ten years in various roles. Her research
Learn more -
Culture & Leadership
Partnering with healthcare: The experiences of consumer representatives
The importance of consumer advocacy in person-centred healthcare service planning and delivery is growing. In Australia, the role of the “Consumer Representative” (known internationally as “Patient and Family Advisors”) is to advocate for patients and their families’ needs to improve service planning, healthcare design, and service evaluation. As the role of consumer representatives evolves and
Learn more