Optimizing Patient and Family Involvement to Support a Maturing Cancer Center
Published January 30, 2018
This case study focuses on a brief overview of Stanford’s Cancer Center South Bay and the Patient and Family Advisory Council (PFAC) development and strengthening through organizational alignment to enhance the patient experience.
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Culture & Leadership | Infrastructure & Governance
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The “What Matters to You” Movement: Fostering Sustainable Change in Healthcare
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Complimentary – Are you curious about how to ignite a movement within your organization that enhances care quality and workforce well-being and delivers a return on investment? Inspired by the global What Matters to You (WMTY) movement, this webinar will showcase successful improvement initiatives that have led to better quality outcomes, increased joy in work,
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Rising Strong: Team Resilience Strategies
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Join us for an insightful webinar where we’ll share practical resilience tools and strategies that greatly enhanced the well-being of a 50-member caregiver team. This team, which manages complaints and grievances for 33 hospitals and 385 clinics across four states, saw their Patient Engagement Scores climb from 63% to 83%, outperforming Intermountain Health’s overall employee
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