Virtual Care: How to Turn a Short-term Fix into a Long-term Strategy
A team that took on virtual care as crisis management in 2020 has evolved it into a long-term strategy for better clinical workflows, patient experiences, and operational benchmarks. Join team members of the virtual care initiative from Lehigh Valley Health Network to hear their journey with virtual care, including what technologies and use cases they’ve tried, what they’ve learned from patients and staff, and what they’re doing next for the future of virtual care implementations. They’ll share lessons and anecdotes from their own experiences, as well as tips for implementing your own virtual care initiatives.
Learning Objectives:
– Identify use cases for virtual care at your hospital.
– Determine the best technology option to deploy virtual care.
– Operationalize virtual care strategies across your organization.
Speakers:
Marjorie Lavin, BSN, MHA, RN-BC | Director, Clinical Informatics, Lehigh Valley Health Network
Joe Napolitano, PhD, MPH, RN, CRNP, FAAN | VP Network Operations & Nursing Liaison Services, Lehigh Valley Health Network
Jaclyn Stine, MBA, CPHIMS | Clinical Informaticist, Lehigh Valley Health Network
*PX Marketplace webinars are complimentary.
Brought to you by:
Related content
-
Culture & Leadership | Staff & Provider EngagementUnleashing Collective Potential: The Power of Team-Based Leader Rounding in Elevating Patient Care
During this webinar, attendees will gain insights into strengthening their current leader rounding program by adopting a collaborative team-based approach, employing targeted and purposeful questioning and implementing a structured escalation and resolution framework. Participants interested in establishing a new leader rounding initiative will find this program equally valuable in providing essential guidance and best practices
Learn more -
Culture & Leadership | Quality & Clinical Excellence | Staff & Provider EngagementRemediation Strategies to Reduce Shame and Stratify Support for Providers in Patient Experience
This webinar will review evidence regarding remediation of communication skills in healthcare providers, shame in healthcare, and how the two intersect. The experience at our institution includes two pilot programs designed for providers and entire clinics with suboptimal patient experience scores. We will present stepwise strategies, lessons learned, and qualitative and quantitative data that are
Learn more -
Culture & Leadership | Patient Family & Community EngagementApplying Equity, Diversity, and Inclusion in Co-design with Patient Experience Partners
Watch this webinar to learn about the Patient Experience Partner (PXP) Program at North York General Hospital (NYGH), a 480-acute care bed community academic hospital in Toronto, Ontario, Canada. The presenters will provide an overview of a specialized volunteer program for the purpose of informing hospital service design through the patient and caregiver lens. PXPs
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Virtual Care: How to Turn a Short-term Fix into a Long-term Strategy
$0.00
PURCHASE NOW