Emory Clinic’s Patient Satisfaction Success Story: Accelerating PX
Alan Dubovsky, Director, Customer & Physician Engagement, Emory Clinic
Many organizations are only just starting to focus on how best to meet the needs of their ambulatory patients, a market of significantly high patient volumes, seen in a limited amount of time and with growing demands of immediate access and increased patient expectation. This webinar will continue to present the 2.0 of Emory Clinic’s patient experience efforts, where we have been over the last year, our lessons learned and all new best practices. Participants will learn unique approaches to the following all related to medical practice: new service roles and responsibilities, engaging physicians, volunteer usage, service coaching and training and best practices in patient advocacy.
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PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Emory Clinic's Patient Satisfaction Success Story: Accelerating PX
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