Rebuilding a Foundation of Trust: A Conversation with Physicians

Moderator:
Jason A. Wolf, PhD, CPXP, President & CEO, The Beryl Institute

Panelists:
Michael Bennick, MD, MA, FACP, AGAF, CPXP | Senior Medical Advisor, Press Ganey | Senior Advisor, Office of Patient Experience – Yale New Haven Health
Liza DiLeo Thomas, MD, CPXP, FAAEM, FACEP | Medical Director of Patient and Provider Advocacy, Emergency Physician, Long Hauler | Ochsner Health
Alexie Puran, MD, MS, FACEP, FAAP, CPXP | Pediatric Emergency Medicine Physician, NYC Health + Hospitals/ Harlem

The first part of this webinar series featured The Beryl Institute’s Nurse Executive Council exploring how best to achieve a much-needed balance between patient/family and staff safety. In part two of the series, three respected physicians will reflect on the 2021 PXJ article, Rebuilding a Foundation of Trust: A call to action in creating a safe environment for everyone, as they share personal stories and suggested actions regarding the current issues of trust plaguing healthcare today. Participants will enjoy an important look at the physician perspective followed by an opportunity to engage in discussions.