Caregiver burden: Support needed for those who support others and the National Health Service

This literature review focuses on the complexities and inequalities of informal caregiving in the...

Rare and undiagnosed: Daunting challenges for patients, doctors, and researchers alike

How an intake conversation in mental healthcare nearly led to suicide

Improving workforce experiences at United States Federally Qualified Health Centers: Exploring the perceived impact of generational diversity

This qualitative study aimed to explore a multigenerational workforce’s impact on employee engagement as...

Tranquility rooms for team member well-being: Implementation during COVID-19 pandemic

In 2020, the COVID-19 global pandemic changed the landscape of healthcare delivery and with...

Caring for the caregiver during COVID-19 suspended visitation

During the 4th surge of COVID-19, August to November 2021, visitation was suspended in...

Teamwork that affects outcomes: A method to enhance team ownership

Healthcare is the ultimate team sport, and this case study explores how to build...

Beyond service education: Impacting the human experience with sustained training utilizing the Experience Model of Communication

Patients scheduling or checking in for medical appointments often share with frontline employees’ details...

Global child and family-centered care fellowship, education and mentorship for pediatric healthcare professionals: A literature review

Child- and family-centered care (FCC) is increasingly accepted and implemented to optimize the healthcare...

Understanding patient and caregiver perspectives using a dyad approach for data collection: A systematic review of the literature

Treatments outside of a clinical setting may be managed independently by the pediatric patient,...

Patient and provider experiences with virtual care during the COVID-19 pandemic: A mixed methods study

The COVID-19 pandemic prompted the rapid uptake of Virtual Care (VC). Positive patient outcomes...

Understanding modern drivers of the employee experience in healthcare

Employee engagement has been considered the guiding metric to convey the health, loyalty, and...

Rules of engagement: The role of mistreatment from patients in the nurse, physician and advanced practice provider experience

The objective of this study is to examine the incidence of reported stress due...

Effect of wearing masks in the hospital on patient-provider interaction: “They (providers) need to stay safe for their family and keep us safe.”

Since March 2020 when the Severe Acute Respiratory Syndrome Coronavirus 2 (SARS-CoV-2) pandemic was...