Patient Family & Community Engagement | Staff & Provider Engagement | Global Perspective

Rare and undiagnosed: Daunting challenges for patients, doctors, and researchers alike

Published November 2, 2022

Rare and undiagnosed: Daunting challenges for patients, doctors, and researchers alike

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Patient Family & Community Engagement

Communication Solution: Stop (just) Training Doctors, Start Training Patients

Published November 13, 2025
Gabby Ceccolini, MS Healthcare Communication Specialist The Problem with Patient-Centered Care For decades, our healthcare system has poured time, money, and innovation into training doctors to communicate better; however, what if we are overlooking the other half of the equation? The term “patient-centered” began appearing in medical literature in the late 1980s. It wasn’t until
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Culture & Leadership | Staff & Provider Engagement

Change Leadership: Five Tactics to Make Best Practices Stick

Published June 11, 2026
Complimentary – Change in healthcare is inevitable – and often challenging. Yet it’s essential for sustaining the patient experience behaviors and practices that matter most to patients and for bringing meaning and joy to the work of healthcare professionals. Change feels even harder when patient experience best practices fall short because real world circumstances and
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Staff & Provider Engagement

Monthly Member Meet-up (December 2026)

Published December 2, 2026

9:00 AM PT / 12:00 PM ET / 5:00 PM London – Join us for an informal member networking meet-up designed for open conversation and connection. With no formal agenda, this session is simply a space to show up with questions, engage with peers, and exchange ideas with fellow members and our membership team. All
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