Quality & Clinical Excellence
Walk With Me: From Wayfinding to Wellness
By Rebecca Cooper-Piela, MS, APRN-BC, CHCQM
The experience of COVID and multiple system changes...
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Quality & Clinical Excellence
Connection Call – Back to Basics: Five Priorities for Restoring Human-Centered Care
Watch the replay of an engaging panel discussion with four contributors to the featured...
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Patient Family & Community Engagement | Quality & Clinical Excellence
ACR Patient Friendly Animations: Empowering Patients in Radiology
PXE Credit Available
This webinar will review an initiative by the American College of Radiology Patient and...
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Environment & Hospitality | Quality & Clinical Excellence
The Essential Role of Front Desk Staff in Shaping Patient Experience
By Margo Schlewitz, MS, Manager, Multispecialty Practice Academic Ambulatory Care at the...
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Quality & Clinical Excellence
Study on Doctor-Patient Identity Construction from the Perspective of Narrative Medicine
This study delves into the construction of identities and the linguistic strategies employed within...
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Quality & Clinical Excellence
Experiences of Women in the Labour room: the Untold Story
Background: Childbirth experiences are some of the most sensitive indicators of the utilisation of...
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Quality & Clinical Excellence
Effectiveness of Incident Reporting Tools in Ensuring Patient Safety: A Systematic-Narrative Hybrid Review
Background: Ensuring Patient Safety in healthcare is essential and requires efficient methods to reduce risks...
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Quality & Clinical Excellence
Patient Similarity Analysis and Decision Support Dashboards in Cancer Care: Patients’ and Other Stakeholders’ Perspectives.
Patient Similarity Analysis can be used to develop personalised aids for patients and clinicians...
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Quality & Clinical Excellence
Back to Basics: Elevating Patient Experience Through Culture and Leadership
In this companion case study, Tara DiDonato highlights how NewYork-Presbyterian is strengthening patient experience...
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Quality & Clinical Excellence
Reigniting the Human Experience: Strategies for Getting Back to Basics
The Beryl Institute announces the release of its latest white paper, Reigniting the Human...
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Patient Family & Community Engagement | Quality & Clinical Excellence
Our Journey to Improving the Experience of Patients 65+
PXE Credit Available
Join us for a panel discussion on enhancing patient experience for patients 65 and...
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Quality & Clinical Excellence
CAVS: The Gold Standard in Healthcare Volunteer Leadership
In a world where volunteerism continues to shape healthcare communities, professional certifications in volunteer...
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Patient Family & Community Engagement | Quality & Clinical Excellence | Staff & Provider Engagement
Compassion Rounds: Connecting with Patients and Families Beyond a Diagnosis
PXE Credit Available
During a hospitalization, medical rounds address the patient’s physical needs but often fall short...
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Quality & Clinical Excellence
How to Cultivate Empathy in Healthcare: A Simple Formula for Better Patient Interactions
By Katie Wyatt
Are your healthcare providers struggling to demonstrate empathy? Are your patient...
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