Culture & Leadership | Quality & Clinical Excellence

The Value Case for Improving Human Experience in Healthcare: A Conversation with Brian Carlson and Jennifer Carron

On the heels of the tenth anniversary release of PX Journal, Jason Wolf sits...

Culture & Leadership | Quality & Clinical Excellence | Staff & Provider Engagement

Developing an Interactive Behavioral Based Training Program

PXE Credit Available

This webinar, How to Develop an Interactive Behavioral Based Training Program that Aligns with...

Quality & Clinical Excellence

A Qualitative Study Examining Patient Experience Factors and Drivers within the Home Health Setting

As demand for home care increases at a rapid pace, it is important to...

Culture & Leadership | Quality & Clinical Excellence

To Care is Human LIVE! At ELEVATE PX 2024

Listen to The Beryl Institute’s inaugural live podcast recorded at ELEVATE PX. Sven Gierlinger,...

Quality & Clinical Excellence

Expectations & Patient Experience in Healthcare in Brazil

Few sectors have such a great need for attention to experiences as the healthcare...

Culture & Leadership | Quality & Clinical Excellence | Staff & Provider Engagement

Words Matter: The Transformative Power of Language for Empowering Care

PXE Credit Available

The words you use with colleagues and clients/patients from initial engagement through every level...

Policy & Measurement | Quality & Clinical Excellence

We need to be the patient in the room

Transgender activist Emily Newberry joins Director of Community Experience, Amy Kwiatkowski to share her...

Quality & Clinical Excellence

Fostering Patients’ Confidence to Manage Their Care at Home

In this case study, Banner Health shares the process changes it made to help...

Patient Family & Community Engagement | Quality & Clinical Excellence

Transforming Lives: A Journey of Compassion and Advocacy

On the Road with the Cystic Fibrosis Foundation - February 2024

by Stacy Palmer,...

Quality & Clinical Excellence

5 in 5: Project Management Principles to achieve a CMS 5-Star Rating in Five Years

Learn what one hospital did to kick off its journey to earning a...

Patient Family & Community Engagement | Quality & Clinical Excellence

Kindness is Good Medicine: Research in Increasing Kind Behaviors in Healthcare

By Jeannette Maré

Like many people who are drawn to human experience work in...

Patient Family & Community Engagement | Quality & Clinical Excellence

Empowering Families in the NICU: The Transformative Impact of Family Integrated Care

PXE Credit Available

Family Integrated Care (FIC) is a transformative approach in neonatal and pediatric units, redefining...

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