Patient Family & Community Engagement | Quality & Clinical Excellence | Staff & Provider Engagement

Compassion Rounds: Connecting with Patients and Families Beyond a Diagnosis

PXE Credit Available

During a hospitalization, medical rounds address the patient’s physical needs but often fall short...

Quality & Clinical Excellence

How to Cultivate Empathy in Healthcare: A Simple Formula for Better Patient Interactions

By Katie Wyatt

Are your healthcare providers struggling to demonstrate empathy? Are your patient...

Patient Family & Community Engagement | Quality & Clinical Excellence

What Healthcare Providers Need to Know About Newcomer Health Equity

PXE Credit Available

Newcomers are a vital yet often misunderstood segment of the population that healthcare providers...

Culture & Leadership | Infrastructure & Governance | Quality & Clinical Excellence

Health Equity: The Metronome for Human Centered Care

PXE Credit Available

As the healthcare landscape continues to evolve, and as consumers seek a more personalized...

Culture & Leadership | Quality & Clinical Excellence | Staff & Provider Engagement

Remediation Strategies to Reduce Shame and Stratify Support for Providers in Patient Experience

PXE Credit Available

This webinar will review evidence regarding remediation of communication skills in healthcare providers, shame...

Quality & Clinical Excellence

Beyond Shiny Amenities: Markers of Quality in Essential Hospitals

As Denver Health strives to become Colorado's most trusted healthcare provider, its mission is...

Quality & Clinical Excellence

Patient Safety Culture Among Healthcare Settings in Low and Middle-Income Countries: A Systematic Review and Meta-Analysis

Ensuring patient safety is a crucial element in providing high-quality healthcare services. Therefore, this...

Quality & Clinical Excellence

Quality of Outpatient Care in Lebanon: A Cross-Sectional Survey

Patient experience is an important driver of healthcare improvement. Yet, in Lebanon, there is...

Quality & Clinical Excellence

Connecting Volunteers to Hospital Goals: An Inpatient Fall Prevention Program

PXE Credit Available

Traditionally, volunteer programs focus on hours and the total number of volunteers, which misses...

Quality & Clinical Excellence | Staff & Provider Engagement

Good to Great: A Team Approach to Excellence

PXE Credit Available

In 2023 Hartford HealthCare’s Human Experience Team embarked on a Good to Great (G2G)...

Infrastructure & Governance | Quality & Clinical Excellence

Patient Advocacy Community Connection Call: Disruptive Behavior Response Plan

Disruptive behavior undermines the relationships, communication, and teamwork needed to provide high-quality patient care....

Culture & Leadership | Quality & Clinical Excellence

Empowering Healthcare: Understanding and Supporting Trans and Non-Binary Patients

PXE Credit Available

Join Lou Weaver for a webinar on understanding trans and non-binary individuals and their...

Quality & Clinical Excellence

Accompanying People Affected by Cancer in Their Return to Life After Treatment: A Report on an Experiment Conducted in Canada

This study aims to assess family doctors' perceived needs for improved patient follow-up post-acute...

Environment & Hospitality | Quality & Clinical Excellence

The Impact of Adverse Childhood Experiences in Pediatric and Adult Healthcare

PXE Credit Available

Being a pediatric patient in healthcare can be filled with misconceptions, anxiety, and distress....

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