Quality & Clinical Excellence

Tell Me 3: Aligning Quality, Safety, and Experience Through Dialogue

Published February 17, 2026

PXE Credit Available

"Tell Me 3” is a continuous improvement initiative to promote clear, consistent conversations about...

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Patient Family & Community Engagement | Quality & Clinical Excellence | Staff & Provider Engagement

Collaborative Solutions for Managing Challenging Family Interactions

Published January 27, 2026

PXE Credit Available

Discover a human-centered, multidisciplinary approach to navigating difficult family interactions in healthcare. This webinar...

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Quality & Clinical Excellence

From Myths to Truths: Reframing Physician Perceptions of Patient Experience

Published December 3, 2025

This publication takes an honest and evidence-based look at some of the most common...

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Quality & Clinical Excellence | Staff & Provider Engagement

Breaking Barriers: Strategies for Effective Language Access in Healthcare

Published November 18, 2025

PXE Credit Available

Language access is a vital component of ensuring equitable, safe, and high-quality care for...

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Quality & Clinical Excellence

Perceived Social Support and Its Associated Factors in Patients Undergoing Hemodialysis: A Cross-Sectional Study

Published November 12, 2025

Introduction: Hemodialysis is a vital, lifelong therapy for patients with end-stage kidney disease. Due...

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Quality & Clinical Excellence

Enhancing Post-Operative Patient Care through Improved Discharge Communications for Nurses

Published October 16, 2025

Northwell Health implemented the BPIN initiative—emphasizing Bleeding, Pain, Infection, and Nausea— to enhance the...

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Quality & Clinical Excellence

Action Planning with Low Performers: Transforming Culture to Improve Patient Experience

Published August 24, 2025

BJC Medical Group implemented a structured process to boost patient experience scores for under-performing...

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Culture & Leadership | Quality & Clinical Excellence

Improving Interpreter Services Documentation for Equitable LEP Care

Published July 22, 2025

PXE Credit Available

Patients with Limited English Proficiency (LEP) face significant barriers to accessing quality healthcare, leading...

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Quality & Clinical Excellence

Walk With Me: From Wayfinding to Wellness

Published June 16, 2025

By Rebecca Cooper-Piela, MS, APRN-BC, CHCQM

The experience of COVID and multiple system changes...

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Quality & Clinical Excellence

Connection Call – Back to Basics: Five Priorities for Restoring Human-Centered Care

Published June 12, 2025

Watch the replay of an engaging panel discussion with four contributors to the featured...

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Patient Family & Community Engagement | Quality & Clinical Excellence

ACR Patient Friendly Animations: Empowering Patients in Radiology

Published May 29, 2025

PXE Credit Available

 This webinar will review an initiative by the American College of Radiology Patient and...

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Environment & Hospitality | Quality & Clinical Excellence

The Essential Role of Front Desk Staff in Shaping Patient Experience

Published May 21, 2025

By Margo Schlewitz, MS, Manager, Multispecialty Practice Academic Ambulatory Care at the...

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Quality & Clinical Excellence

Study on Doctor-Patient Identity Construction from the Perspective of Narrative Medicine

Published May 5, 2025

This study delves into the construction of identities and the linguistic strategies employed within...

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an image of mountains with text overlaid on top that reads volume 12, issue 1; text at the bottom of the image reads px journal
Quality & Clinical Excellence

Experiences of Women in the Labour room: the Untold Story

Published May 5, 2025

Background: Childbirth experiences are some of the most sensitive indicators of the utilisation of...

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