Patient Family & Community Engagement | Quality & Clinical Excellence

Amplifying the Voices of Those with Lived Experience: The Key to Transforming Healthcare

PXE Credit Available

Across the world, we are seeing changes and transformation in our health care systems....

Policy & Measurement | Quality & Clinical Excellence

PX Pulse: Consumer Perspectives on Patient Experience in the U.S. – November 2023

The latest release of PX Pulse reveals the items of greatest importance to healthcare...

Culture & Leadership | Patient Family & Community Engagement | Quality & Clinical Excellence

Patient Advocacy Community Connection Call: Leader Rounding

This Patient Advocacy Community Connection Call focused on leader rounding as a follow-up to...

Culture & Leadership | Infrastructure & Governance | Quality & Clinical Excellence | Staff & Provider Engagement

Leader Rounding: A Proactive Approach to Improve Experience

PXE Credit Available

The goal of leader rounding with patients is to understand their health care experience...

Culture & Leadership | Patient Family & Community Engagement | Quality & Clinical Excellence

Falling on Deaf Ears: Special Considerations for Deaf Patients in Healthcare

PXE Credit Available

Often clinicians view Deaf patients as the same as other Limited English Proficiency (LEP)...

Quality & Clinical Excellence

“When we share our stories, there’s a level of healing”

When Monica Jones became a mother of children requiring complex care, she realized her...

Quality & Clinical Excellence

‘Making it Meaningful’: Co-designing an intervention to improve medication safety for people from culturally and linguistically diverse backgrounds accessing cancer services.

This study reports on the process of using an adapted Experienced-Based Co-Design (EBCD) conducted...

Quality & Clinical Excellence | Staff & Provider Engagement

“Hear with Heart:” Escape Room Training in Patient Belongings

San Juan Medical Center shares a hands-on learning approach that allows caregivers to understand...

Policy & Measurement | Quality & Clinical Excellence

PX Pulse: Consumer Perspectives on Patient Experience in the U.S. – July 2023

We are pleased to share results from the 13th edition of our PX Pulse...

Patient Family & Community Engagement | Quality & Clinical Excellence

Impact of Improving Quality of Care on Patient Experience in Emergency Department

PXE Credit Available

Listen as Dr. Ahmed A. Abdelkawy discusses how collaborating with patients and families to...

Quality & Clinical Excellence

Patient Satisfaction and Experience of Limited English Proficiency Patients in Primary Care Clinics

Quality & Clinical Excellence

Managing pain for pediatric patients has lasting positive impact on children and families

Effective pain management in pediatric patients is a critical aspect of healthcare with...

Patient Family & Community Engagement | Quality & Clinical Excellence

Lonely No More: Bedside Visit Programs

PXE Credit Available

Erica Luciano, Program Manager, Volunteer Services, UChicago Medicine
Kathleen McIntire, CAVS | Director,...

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