The Patient Relations department assesses and resolves complex patient issues related to customer service,...
In this mini-webinar, Dr. Liza DiLeo Thomas, Medical Director of Patient and Provider Advocacy,...
Dr. Mikelle Key-Solle, Pediatric Hospitalist, covers five themes physicians should consider when interacting with...
Does your organization struggle with managing patient belongings? If so, join us for “Where...
In the realm of healthcare, the journey towards excellence is continuous, with the ultimate...
In this webinar, participants will gain in-depth knowledge of how providing survivor support programs...
On the Road with the Cystic Fibrosis Foundation - February 2024
by Stacy Palmer,...
By Ellen Harry
Imagine a ‘Picture Perfect Room’ with a place for patient belongings,...
Linda Fisher, Regional Director for Guest Services at UCHealth North, discusses the Get to...
This webinar presents four ways BSWH Hillcrest Medical Center improved HCAHPS scores to the...
By Jeannette Maré
Like many people who are drawn to human experience work in...
Patient experience is becoming increasingly vital to healthcare providers for many reasons, and traditional...
Managing patient belongings is a challenge for almost all hospitals. Losing a patient’s belongings...
Family Integrated Care (FIC) is a transformative approach in neonatal and pediatric units, redefining...