Innovation & Technology | Patient Family & Community Engagement | Policy & Measurement

When Feedback Gets Real: Turning Insights into Action

Published July 21, 2026

PXE Credit Available

In a world of unfiltered feedback, healthcare leaders must listen with intention and respond...

Patient Family & Community Engagement

Teen Volunteers are Shaping the Human Experience in Healthcare

Published July 1, 2026

This blog is part of a series on Teen/Youth Volunteer Programs in healthcare. See...

Patient Family & Community Engagement

Turning Teen Volunteers into Healthcare Leaders

Published June 25, 2026

(This podcast is Part 1 of a content series on Teen/Youth Volunteer...

Patient Family & Community Engagement | Staff & Provider Engagement

The Cost of Silence: Addressing Disenfranchised Grief in Healthcare

Published June 23, 2026

PXE Credit Available

This webinar shines a light on disenfranchised grief, the often-unrecognized loss experienced by both...

Patient Family & Community Engagement | Policy & Measurement

Care Partners as Essential Team Members in Safe Care

Published June 9, 2026

PXE Credit Available

This session explores the role of care partners as essential members of the care...

Culture & Leadership | Patient Family & Community Engagement

Reflections on “What Matters”

Published June 2, 2026

PXE Credit Available

Complimentary - Learn how the “What Matters to You?” movement began in Scotland and...

Patient Family & Community Engagement

Leveraging PFACs to Strengthen Emergency Department Care

Published May 28, 2026

PXE Credit Available

This webinar will describe how Mount Sinai’s Department of Emergency Medicine conceived, launched, and...

Infrastructure & Governance | Patient Family & Community Engagement

Building Representative PFACs: From Formation to Sustainment

Published May 12, 2026

PXE Credit Available

This webinar focuses on best practices for developing, implementing, and sustaining Patient and Family...

Patient Family & Community Engagement | Quality & Clinical Excellence

Partners in Healing: The Role of Family Advocacy in Care

Published May 5, 2026

This webinar highlights the vital role of Family Advocates as key members of the...

Patient Family & Community Engagement

Partnering for Safety: Engaging Patients and Families in Safety Practices

Published April 23, 2026

PXE Credit Available

This session takes a deeper dive into how organizations can actively engage patients, families,...

Environment & Hospitality | Patient Family & Community Engagement

Transforming the Inpatient Hold Experience Through Partnership

Published April 7, 2026

PXE Credit Available

Discover how collaboration and innovation improved the experience of patients holding in the Emergency...

Patient Family & Community Engagement

Amplifying Youth Voices: The Importance of Direct Pediatric Patient Feedback

Published March 12, 2026

Alexa Petta, Child Life Specialist
The Hospital for Sick Children (SickKids)

The collection...

Patient Family & Community Engagement | Quality & Clinical Excellence

Breaking Barriers: Advancing Language Access Through Rounding

Published March 3, 2026

PXE Credit Available

Explore how proactive interpreter rounding supports patients with limited English proficiency. This webinar highlights...

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