Culture & Leadership | Patient Family & Community Engagement

Inclusive Perspectives: Diversifying Patient and Family Advisory Councils

Published December 4, 2025

PXE Credit Available

Understanding that diversity and inclusivity within Patient and Family Advisory Councils (PFACs) are crucial...

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Patient Family & Community Engagement

Making Volunteer Data Meaningful: Driving Patient Experience Outcomes

Published November 23, 2025

Volunteers play a crucial role in the patient experience, but their impact can remain...

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Patient Family & Community Engagement

PFAC Series – Webinar/Panel: Sustaining & Growing a PFAC

Published November 21, 2025

Explore approaches to keep your PFAC thriving over time, expand its influence, and ensure...

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Patient Family & Community Engagement

Communication Solution: Stop (just) Training Doctors, Start Training Patients

Published November 13, 2025

Gabby Ceccolini, MS
Healthcare Communication Specialist

The Problem with Patient-Centered Care

For decades,...

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Patient Family & Community Engagement

Co-Designing a Patient-Facing Version of a Mental Healthcare Pathway for People Receiving Dialysis

Published November 12, 2025

A Community Advisory Committee comprised of nine members with lived experience of kidney failure,...

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Patient Family & Community Engagement

A Case Report on Meeting the Spiritual Need of Intubated Conscious Patient

Published November 12, 2025

Nurses are showing more interest in including spiritual health to prevent...

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Patient Family & Community Engagement

Communicating Effectively when Engaging People with Lived Experience in Mental Health and Substance use Health Research: A Qualitative Descriptive Study

Published November 12, 2025

Background. People with lived experience of mental health and/or substance use challenges and families...

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Patient Family & Community Engagement

Correlation between Resident Physician and Patient Perceptions of Empathy in the Emergency Department

Published November 12, 2025

Background: Empathy is essential for emergency medicine physicians, impacting patient outcomes and experiences, especially...

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Patient Family & Community Engagement

PFAC Series – Webinar/Panel: Revitalizing & Rebuilding a PFAC

Published October 31, 2025

Discover strategies to re-engage members, refresh energy and focus, and rebuild PFACs so they...

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Culture & Leadership | Patient Family & Community Engagement

Ambulatory Care Community Connection Call – Rounding Best Practices

Published October 29, 2025

While rounding is a well-established practice in acute care, ambulatory leaders continue to voice...

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Culture & Leadership | Patient Family & Community Engagement

National Human Experience Movement Led by SOBREXP in Brazil

Published October 28, 2025

PXE Credit Available

Complimentary - Discover the inspiring journey of Brazil’s National Movement in Human Experience, led...

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Patient Family & Community Engagement | Staff & Provider Engagement

Building Cognitive-Based Compassion into Service Recovery Training

Published October 23, 2025

PXE Credit Available

Traditional service recovery training often focuses on key principles and de-escalation techniques, leaving learners...

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Patient Family & Community Engagement

The Compassionate Care Canvas: A Vision for People-Centred Health

Published October 22, 2025

Shana Haberman
Manager, People-Centred Care 
North York General  

At North...

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Infrastructure & Governance | Patient Family & Community Engagement

PFAC Restructure: Expanding Councils, Enhancing Quality, Securing Leader Buy-In

Published October 16, 2025

PXE Credit Available

Join us for an in-depth session on innovative strategies for restructuring Patient and Family...

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