Why and How to Recruit Millennials and Gen Zs

Ashley N. Clos, Director of Volunteers, Community and Government Relations, The Christ Hospital Health Network – Cincinnati, OH
Madison Kramer, Senior Volunteer Coordinator, The Christ Hospital Health Network – Cincinnati, OH
The purpose of this webinar is to openly discuss the importance of succession planning, how to effectively recruit a younger generation of volunteers, and how to retain a generation that 60% of its 22-32 year olds have said to have changed jobs between one and four times in the last five years (State Street Global Advisors).
- Why the future of our volunteer programs rests in the hands of 18-34 year olds
- How to effectively recruit the Millennial & Generation Zs
- The importance of retaining Millennials and Generation Zs to your volunteer programs and institutions
*This resource was originally developed by the Association for Health Care Volunteer Resource Professionals (AHVRP) prior to AHVRP integrating with The Beryl Institute in July 2020. This webinar does not offer Patient Experience Continuing Education Credit (PXE).
Related content
-
Culture & Leadership | Infrastructure & Governance
Experience Management Everywhere
The healthcare industry continues to evolve. Patient expectations evolve along with it. Patient Experience (PX) teams must evolve as well to address current challenges and proactively position themselves for continued impact. To remain relevant and impactful, next-generation experience teams must democratize experience management, ensuring the appropriate ownership at every organizational level. Attend this session to
Learn more -
Culture & Leadership
Eradicating Jargon Oblivion: Enhancing Patient Experience through Clear Communication
By Dr. Michael B. Pitt Professor of Pediatrics at the University of Minnesota | Co-Director of the Clear Clinical Communication Research Group Introduction As clinicians, none of us went into medicine to confuse people. Yet studies on our use of jargon – the technical terminology of a given group – reveal that we consistently do
Learn more -
Culture & Leadership | Staff & Provider Engagement
Enhancing Patient Experience: A Night Shift ER Doctor’s Passion Project
Dr. Donald Wickline of Cone Health, drawing from his experience as a night shift emergency room physician, explores the art and science of communication from a staff/provider engagement perspective. He highlights Cone Health’s C.U.R.O. communication model as a crucial framework for navigating sensitive and critical conversations with patients. This model provides physicians, including Dr. Wickline,
Learn more