What Matters Most: A Conversation with Maureen Bisognano
Published May 31, 2026
In this special What Matters to You episode of To Care Is Human: Leading the Conversation, Jason Wolf sits down with healthcare pioneer Maureen Bisognano to explore the question that sparked a global movement: “What matters to you?” Drawing on personal stories as a nurse advocating for critically ill patients to the moments that shaped her lifelong commitment to person-centered care, she shares powerful examples of how listening deeply can change lives. Listeners will leave inspired by practical ways to bring the What Matters to You philosophy into everyday interactions with patients, families, colleagues, loved ones, and themselves.
Related content
-
Culture & Leadership
No Time to be Timid: Making the Financial Case for PX professionals
Published September 21, 2025
J.R. Labbe, CEC Co-Founder, CCO, Executive Coach CSE Leadership, LLC Nicole Kirchhoffer DNP, MS, RN, CEN, CPXP, FPCC, NEA-BC Patient Experience Officer / Assistant Vice President Maimonides Medical Center Lara Burnside, MHA, CEC Co-Founder, CXO, Executive Coach CSE Leadership A July 2025 article by Kristin Kuchno, published by Becker’s Hospital Review, targets Chief Experience Officers as being
Learn more -
Culture & Leadership | Staff & Provider Engagement
Compassion Connected Communication
Published July 9, 2026
11:00 AM PT / 2:00 PM ET / 7:00 PM London – Compassion is a critical driver of patient experience, staff well-being, and trust. Grounded in emotional intelligence, this presentation explores compassion as a learnable skill that is expressed through observable behaviors, especially in moments when emotions escalate or dignity is threatened. Participants will examine
Learn more -
Culture & Leadership | Patient Family & Community Engagement
Reflections on “What Matters”
Published June 2, 2026
Complimentary – Learn how the “What Matters to You?” movement began in Scotland and how 14 years of asking this powerful question has influenced person-centered care around the world. Through practical examples and lessons learned, this webinar explores ways to strengthen partnerships, support shared decision-making, and ensure care is guided by what matters most to
Learn more