What Healthcare Can Learn from Others

Richard Corder, Assistant Vice President for CRICO Strategies, shares from his prior experience in the hotel business industry and how it relates to improving service and safety in healthcare. Richard outlines six key hospitality lessons that are practiced by many other successful industries and is guided by personally accountable leaders.
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Culture & Leadership
Building the Ultimate Patient Experience Strategy: Lessons from an Iconic Burger
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Culture & Leadership | Staff & Provider Engagement
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