What Families Can Teach Us about Patient Experience
D’Anna Holmes, Program Manager, Patient Engagement, Northwestern Memorial Hospital, shares her patient experience journey as a mom and provides three things she’s learned from her experiences to apply every day as a patient experience professional.
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Patient Family & Community EngagementThe Impact of Learners on Patient Satisfaction in the Orthopedic Setting
This investigation evaluates the impact of learners and their post-graduate year (PGY) levels on patient satisfaction in the orthopedic outpatient clinic, an area with limited prior research. A retrospective cohort study was conducted using data from July 2020 to December 2022, involving 2,484 patients, with a 39% response rate. Satisfaction was measured via NRC Health
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Patient Family & Community Engagement | Quality & Clinical ExcellenceACR Patient Friendly Animations: Empowering Patients in Radiology
This webinar will review an initiative by the American College of Radiology Patient and Family Centered Care Commission to engage patients and empower them in their care. Most patients do not have the medical knowledge to understand the appropriate use of imaging tests for their clinical condition. To help address this issue, the ACR created
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Patient Family & Community EngagementThe One Friend They Miss the Most: The Impact of Pet Interactions on Pediatric Experience
When his son, Brayden, passed away due to complications from a congenital heart defect, John Otten harnessed the power of his grief into action and founded Brave Like Me. Listen in as he and Amy Cielak, board member, discuss the profound impact an interaction with a pet can have on a patient, and how they
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PX ConnectBecome a member for access to this resource and more:
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Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events