Weighting patient satisfaction factors to inform health care providers of the patient experience in the age of social media consumer sentiment

Patient Advocacy Community Connection Call: Effective Practices for Complaint and Grievance Recording and Reporting

In the ever-evolving landscape of healthcare, patient relations play a crucial role in ensuring a positive patient experience. Effective complaint and grievance recording and reporting are fundamental components of this process, directly impacting patient satisfaction, trust, and overall care quality. Join the Patient Advocacy Community for an insightful discussion of effective practices for managing patient