Volunteers Promoting Patient Experience Through Advisory Committees

Fernanda Vessio, MBA, Manager Volunteer Services, Children’s National Health System – Washington, DC

In this webinar, participants will:

• Identify tools to promote volunteer engagement to leadership and board members
• Recognize the policies and demonstrate how they are used by volunteers in patient experience initiatives
• Analyze the impact and results from volunteer engagement in patient experience initiatives.

*This resource was originally developed by the Association for Health Care Volunteer Resource Professionals (AHVRP) prior to AHVRP integrating with The Beryl Institute in July 2020. This webinar does not offer Patient Experience Continuing Education Credit (PXE).