Virtual Care: How to Turn a Short-term Fix into a Long-term Strategy
A team that took on virtual care as crisis management in 2020 has evolved it into a long-term strategy for better clinical workflows, patient experiences, and operational benchmarks. Join team members of the virtual care initiative from Lehigh Valley Health Network to hear their journey with virtual care, including what technologies and use cases they’ve tried, what they’ve learned from patients and staff, and what they’re doing next for the future of virtual care implementations. They’ll share lessons and anecdotes from their own experiences, as well as tips for implementing your own virtual care initiatives.
Learning Objectives:
– Identify use cases for virtual care at your hospital.
– Determine the best technology option to deploy virtual care.
– Operationalize virtual care strategies across your organization.
Speakers:
Marjorie Lavin, BSN, MHA, RN-BC | Director, Clinical Informatics, Lehigh Valley Health Network
Joe Napolitano, PhD, MPH, RN, CRNP, FAAN | VP Network Operations & Nursing Liaison Services, Lehigh Valley Health Network
Jaclyn Stine, MBA, CPHIMS | Clinical Informaticist, Lehigh Valley Health Network
*PX Marketplace webinars are complimentary.
Brought to you by:
Related content
-
Culture & Leadership | Infrastructure & Governance | Innovation & TechnologyED Processes & Improvements: Implementation Best Practices & Outcomes
In this webinar, an Associate Chief Experience Officer, a Program Director, an Analyst, and a consultant will present what they did to improve patient experience outcomes across seven hospitals’ emergency departments which resulted in improved HCAHPS scores in all seven hospitals. The strategic, systemwide process improvements are based on analyses provided through Epic tools and
Learn more -
Culture & LeadershipCPXP Informational Webinar: Your Guide to the CPXP Credentialing Process (June 2025)
Complimentary – 12pm ET / 11am CT / 10am MT / 9am PT – Join us for an insightful informational webinar hosted by The Beryl Institute Credentialing team. In this session, we will walk you through everything you need to know about the CPXP (Certified Patient Experience Professional) credential, designed for human experience professionals. During
Learn more -
Culture & LeadershipThe Value Case for Improving Human Experience in Healthcare
This white paper explores the concept of experience-driven value in healthcare and the corresponding value of experience. An expanded version of the article printed in PXJ Investing in the bottom line: The value case for improving human experience in healthcare, this paper provides real-world case studies and actionable strategies that demonstrate how true value is
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Virtual Care: How to Turn a Short-term Fix into a Long-term Strategy
$0.00
PURCHASE NOW