Staff & Provider Engagement | Diversity Equity and Inclusion

Transforming Healthcare Experience for Deaf Persons: Four Examples Why In-Person Interpreters are Essential

Published July 23, 2025

This Learning Bite explores the critical importance of in-person interpreters over Video Remote Interpreting (VRI) for Deaf individuals in healthcare settings. Through four real-world examples, Chelsea Elertson demonstrates how live interpreters can provide essential accommodations as a Deaf person that technology-based solutions could not reliably deliver. 

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