Culture & Leadership | Staff & Provider Engagement | Supporting the Workforce

The Travel Nurse Experience and its Impact on the Patient Experience

Ellen Franz, RN, MSN, CPXP, FHX | Director of Patient Experience, Lutheran Hospital of Indiana

This webinar will stress the importance of creating a positive, welcoming experience for travel nurses, and their inclusion into a hospital’s culture, to provide a consistent, optimal patient experience.

Learning Objectives
• Discuss the reasons for travel staff to be woven into the culture of a hospital in order to positively impact the patient experience.
• Describe how tactics, such as those discussed, could be implemented in their hospital setting.
• Prepare and produce similar team building tactics as identified in the presentation.