The Travel Nurse Experience and its Impact on the Patient Experience
Ellen Franz, RN, MSN, CPXP, FHX | Director of Patient Experience, Lutheran Hospital of Indiana
This webinar will stress the importance of creating a positive, welcoming experience for travel nurses, and their inclusion into a hospital’s culture, to provide a consistent, optimal patient experience.
• Discuss the reasons for travel staff to be woven into the culture of a hospital in order to positively impact the patient experience.
• Describe how tactics, such as those discussed, could be implemented in their hospital setting.
• Prepare and produce similar team building tactics as identified in the presentation.
Culture & Leadership | Staff & Provider Engagement
How Teamwork Improves Patient Experience in the Emergency Department
Discover how teams at AdventHealth Deland and AdventHealth North Pinellas improved experience in the emergency department. AdventHealth Deland will share how an integrated team approach can drive outcomes in a positive direction while creating a healthy work environment. AdventHealth North Pinellas will encourage emergency department leaders to openly discuss challenges with consumer experience and empowerLearn more
Culture & Leadership | Patient Family & Community Engagement
Crushing Complexity: The Evolving Business of Healthcare
No one can deny the fact that healthcare in the U.S. is complex. But how did we get here? How do patients and caregivers experience that complexity? And are we, in fact, crushing it, or is it crushing us? Based on the study of millions of conversations from all segments of healthcare, this presentation takesLearn more
Culture & Leadership | Innovation & Technology
Virtual Care: How to Turn a Short-term Fix into a Long-term Strategy
2pm ET / 1pm CT / 12pm MT / 11am PT – A team that took on virtual care as crisis management in 2020 has evolved it into a long-term strategy for better clinical workflows, patient experiences, and operational benchmarks. Join team members of the virtual care initiative from Lehigh Valley Health Network to hearLearn more