The Travel Nurse Experience and its Impact on the Patient Experience

Ellen Franz, RN, MSN, CPXP, FHX | Director of Patient Experience, Lutheran Hospital of Indiana
This webinar will stress the importance of creating a positive, welcoming experience for travel nurses, and their inclusion into a hospital’s culture, to provide a consistent, optimal patient experience.
Learning Objectives
• Discuss the reasons for travel staff to be woven into the culture of a hospital in order to positively impact the patient experience.
• Describe how tactics, such as those discussed, could be implemented in their hospital setting.
• Prepare and produce similar team building tactics as identified in the presentation.
Non-members can purchase webinars at a cost of $49 each.
Related content
-
Staff & Provider Engagement
Transforming Residents into Patient Experience Champions
This learning bite highlights an innovative approach to integrating patient experience education into a residency program at SUNY Upstate Medical University. Through “Rotation X,” residents engage in “The Voice of the Patient” sessions, gathering insights directly from patients to improve care. Learn how this initiative equips physicians with the skills, knowledge, and tools to enhance
Learn more -
Staff & Provider Engagement
Fostering a Growth Mindset in Healthcare: A Strengths-Based Approach to Improving Patient Experience
This learning bite explores a pilot program that took a compassionate, strengths-based approach to improving provider communication and engagement. By focusing on relationship-centered training—rather than remediation—the program led to significant improvements in patient experience and provider well-being, offering a scalable model for fostering a growth mindset in healthcare.
Learn more -
Staff & Provider Engagement
Supporting Remote Teams: Maximizing Employee and Patient Experience
By Laken Francis In an ever-evolving digital age, remote working has become prevalent in all industries. Remote working has become increasingly popular since the introduction of laptops and portable hardware, but we all saw the boom that took place in 2020 when COVID-19 became a pandemic. There were many people, including myself, that never had
Learn more