The State of Patient Resident and Family Experience
Jason A. Wolf, President, The Beryl Institute
In continuing its research on the state of patient, resident and family experience in healthcare globally, The Beryl Institute continues to explore and define the opportunities and issues facing healthcare today. Now it is third iteration, this research continues to expand and provides a unique ability to uncover and track significant trends. This session will highlight the findings of this effort and the data presented will afford a comprehensive look at the state of experience, inform us of key priorities and present significant practices. Along with the data, Jason will also place the findings in the context of what is happening in healthcare today to drive the best in experience outcomes and offer actionable recommendations for those looking to provide excellence in the healthcare experience for all they care for and serve.
Related content
-
Infrastructure & Governance
A Team Approach to Improving Patient Throughput
Presenters will share an interdisciplinary team-based approach, how they gained essential buy in and support and secured the dedicated resources. All, which has resulted in achieving impressive outcomes in patient throughput and enhanced teamwork.
Learn more -
Infrastructure & Governance
Restore and Nurture Confidence
Explore the first and second aims in the Governance & Leadership segment of The New Existence: Create Transparency across the Healthcare, and Restore and Nurture Confidence.
Learn more -
Infrastructure & Governance
The Role of Revenue Cycle in Elevating the Human Experience in Healthcare
This paper, published in collaboration with Healthcare Financial Management Association, explores how revenue cycle plays an integral role in a person’s experience well before and after a clinical engagement.
Learn more