The perioperative patient experience of hand and wrist surgical patients: An exploratory study using patient journey mapping

Technology and the Promise of a Precise, Personalized Patient Experience

Technology has evolved to truly enhance patient care. Today, AI-driven tools allow patients to track wait times, request comfort items, and give real-time feedback, all through their phones. This “precision engagement” improves satisfaction and outcomes, as hospitals can respond more quickly to patient needs. In this learning bite, Vital shares how these technologies also enhance