The patient experience movement moment
Published November 20, 2014
Related content
-
Culture & Leadership
The Sum of All Interactions: Advancing Human Experience through an Integrated Ecosystem
Published March 24, 2026
Healthcare experience is not owned by one role or team—it’s an ecosystem. The Sum of All Interactions: Advancing Human Experience through an Integrated Ecosystem shows how organizations can move beyond silos by aligning efforts, embedding experience into strategy, and adapting to real-world complexity—driving stronger outcomes, trust, and workforce engagement through intentional integration.
Learn more -
Culture & Leadership
Making Healthcare Simple: Data, Access, and the Power of Patient Stories with Kristen Valdes
Published October 3, 2025
In this PX Marketplace edition of To Care is Human, Stacy Palmer speaks with Kristen Valdes, CEO of b.well, about her personal journey as a mother advocating for her daughter and how it inspired a mission to simplify healthcare. Kristen shares insights on patient rights, data transparency, and the future of digital access, highlighting how
Learn more -
Culture & Leadership | Patient Family & Community Engagement
Reflections on “What Matters”
Published June 2, 2026
Complimentary – Learn how the “What Matters to You?” movement began in Scotland and how 14 years of asking this powerful question has influenced person-centered care around the world. Through practical examples and lessons learned, this webinar explores ways to strengthen partnerships, support shared decision-making, and ensure care is guided by what matters most to
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events