The intersection of diversity, equity, and inclusion with pediatric Patient and Family Advisory Councils
Published November 2, 2022
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Culture & Leadership | Patient Family & Community Engagement
Ambulatory Care Community Connection Call – Rounding Best Practices
Published October 29, 2025
While rounding is a well-established practice in acute care, ambulatory leaders continue to voice the need for similar approaches in outpatient settings. Rounding, whether with patients, staff, or both, can play a vital role in improving communication, engagement, and overall experience. Join the Ambulatory Care Community for a conversation on current rounding practices in ambulatory
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Patient Family & Community Engagement
The Art of Diagnosis: How to Actively Participate in Your Healthcare
Published August 8, 2025
Diagnosing illness is one of the most complex and error-prone aspects of healthcare, yet patients are rarely equipped with the knowledge or tools to engage in the process actively. This article demystifies diagnosis by explaining how doctors formulate differential diagnoses, the limitations of medical testing, and the cognitive and systemic factors that contribute to diagnostic
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Culture & Leadership
Fundamentals of Patient Experience: A CPXP Preparation Program (Arabic) – January/February 2026
Published January 3, 2026

Designed for Arabic-speaking healthcare professionals and patient experience champions in the Middle East, this interactive program provides a structured pathway to prepare for the Certified Patient Experience Professional (CPXP) exam, a globally recognized credential that validates expertise in influencing systems, processes, and behaviors to drive positive healthcare experiences. All participants who complete the program will
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