The Critical Role of Spirituality in Patient Experience
Jason A. Wolf, PhD, President, The Beryl Institute
Rev. George Handzo, BCC, CSSBB Director, Health Services Research and Quality HealthCare Chaplaincy Network™
Many hospitals have partnered chaplaincy and patient experience or even put chaplains in charge of patient experience. And yet, spiritual care and chaplaincy care remain underutilized in helping to improve patient experience. Sharing insights from The Beryl Institute white paper published in collaboration with HealthCare Chaplaincy Network™, The Critical Role of Spirituality in Patient Experience, this webinar will explore the emerging focus of spiritual care and chaplaincy in patient experience excellence and provide a core set of central themes and concepts for organizations to consider regarding spiritual care. Participants will identify key practices on integrating spiritual care into healthcare and understand the impact the professional healthcare chaplain role has on patient experience excellence.
Related content
-
Environment & Hospitality | Patient Family & Community Engagement
Reimagining the Non-Clinical Patient and Family Environment
So much of healthcare journeys focus on precise treatment protocol to address a medical issue, and clinical experiences are oftentimes the only area of interest. But what happens when you prioritize non-clinical experiences within a hospital setting? This is what St. Jude Children’s Research Hospital set out to do when developing Family Commons, a new
Learn more -
Environment & Hospitality | Quality & Clinical Excellence
Applying Equity, Diversity, and Inclusion in Co-Design with Patient Experience Partners
If diversity of your PFACs is a top strategic priority for your hospital, then this learning bite is for you. North York General Hospital shares how it built a recruitment campaign around three actions that led to hiring 14 new advisors from underrepresented communities. With enhanced diversity in their PFACs, the hospital can now better
Learn more -
Environment & Hospitality
Lost Belongings Workgroup: April 10, 2024
1pm ET / 12pm CT / 11am MT / 10am PT – The Lost Belongings Workgroup is a meeting space for those interested in conversations and solution generation with patient advocates working to improve lost belongings policies and practices. The Patient Advocate Community has recognized a need for better processes and policies to shepherd personal
Learn more