The Critical Integration of Patient Experience and Employee Experience
Published December 13, 2021
Brett Brende, Vice President of Customer Engagement for Healthcare at SMG, shares how having employees that are engaged, excited and happy in their work roles has a direct impact on overall patient experience.
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Complimentary – This 30-minute session will explore key headlines from the most recent PX Pulse report and findings from the State of Human Experience 2025 study. Participants will engage in discussion on consumer perspectives on the current state of healthcare, review the biggest trends in human experience, and reflect on how these insights will impact both
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Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
The Critical Integration of Patient Experience and Employee Experience