SIZE DOESN’T MATTER: Big or Small Can Have It All!
Published January 1, 2010
Janene Riedeman | Director, Volunteer Services, St. Cloud Hospital – CentraCare Health
Deb Anderson | Gift Shop Manager and Volunteer Supervisor, Essentia Health – St. Joseph’s Medical Center
This webinar identifies measurements that will help your shop achieve greater financial success and how to demonstrate better marketing tactics and effective sales techniques.
*This resource was originally developed by the Association for Health Care Volunteer Resource Professionals (AHVRP) prior to AHVRP integrating with The Beryl Institute in July 2020. This webinar does not offer Patient Experience Continuing Education Credit (PXE).
Related content
-
Environment & Hospitality
Managing Patient Belongings: A Shared Responsibility
Published October 15, 2024
By Cathy Mixon Patient Relations Liaison M Health Fairview On behalf of the Lost Belongings Workgroup of the Patient Advocacy Community This PX blog is the second in a series that builds on the content from “Where Are My Things? Best Practices for Safeguarding Patient Belongings in Hospitals,” a handbook for those managing patient belongings
Learn more -
Environment & Hospitality
Can You Provide an Improved Experience for Patients by Creating a More Interactive Exam Room?
Published February 17, 2025
A recent study at Penn State College of Medicine examined the impact of interactive educational posters in exam rooms. The study also explored incorporating QR codes into these posters to disseminate information, offering a modern alternative to traditional pamphlets. This approach not only enhanced patient engagement but also provides valuable insights for future research and
Learn more -
Environment & Hospitality
Lost Belongings Workgroup: February 14, 2024
Published February 14, 2024
1pm ET / 12pm CT / 11am MT / 10am PT – The Lost Belongings Workgroup is a meeting space for those interested in conversations and solution generation with patient advocates working to improve lost belongings policies and practices. The Patient Advocate Community has recognized a need for better processes and policies to shepherd personal
Learn more
Ask questions, share insights and connect with other experience leaders.
PX ConnectBecome a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events
Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events