Rising Strong: Team Resilience Strategies

Join us for an insightful webinar where we’ll share practical resilience tools and strategies that greatly enhanced the well-being of a 50-member caregiver team. This team, which manages complaints and grievances for 33 hospitals and 385 clinics across four states, saw their Patient Engagement Scores climb from 63% to 83%, outperforming Intermountain Health’s overall employee well-being score by 8%. Remarkably, these improvements occurred during a challenging integration with another healthcare organization. Learn how you can leverage these tools to boost caregiver well-being, job satisfaction, and engagement in your own organization.
Speakers
-Shelley Egley, MSN, RN | System Senior Director, Clinical Relations, Intermountain Health
-Amanda Stokes, MSN, RN | Clinical Relations Senior Manager, Intermountain Health
Learning Objectives
-Identify steps to improve resilience and create a plan for implementation.
-Utilize in-person and virtual tools to engage team members and promote healthy team relationships.
-Promote individual wellness.
Non-members can purchase webinars at a cost of $49 each.
Related content
-
Culture & Leadership | Patient Family & Community Engagement
New Ways to Care
This webinar explores innovative models for best technical care, co-produced with patients and families, and also look at the impact that compassion and kindness can have on clinical outcomes, cost and patient experience. Maureen Bisognano, President Emerita and Senior Fellow, Institute for Healthcare Improvement Presentation slides *Headliner webinars are complimentary. Brought to you by:
Learn more -
Culture & Leadership | Infrastructure & Governance
Aligning Experience to Drive Scalable, Sustainable Change
PX Marketplace (Complimentary) – 2pm ET / 1pm CT / 12pm MT / 11am PT – In today’s complex healthcare landscape, turning insights into meaningful action is critical. This webinar explores how experience alignment tools like journey maps, service blueprints, and prioritization frameworks can uncover hidden risks, align diverse stakeholders, and spark lasting transformation. Attendees
Learn more -
Patient Family & Community Engagement | Quality & Clinical Excellence | Staff & Provider Engagement
Compassion Rounds: Connecting with Patients and Families Beyond a Diagnosis
During a hospitalization, medical rounds address the patient’s physical needs but often fall short of addressing emotional and spiritual needs. Compassion rounds is an innovative program that focuses on a patient’s mind, body and spirit. It assists families in finding hope, strength, and peace. The goal is to empower patients and families to learn new
Learn more