Rise&Renew: A Multifaceted Approach to Fortifying & Rebuilding Our Workforce
“Dexter” Janet Borrowman, CHIE, CPXP, Operational Effectiveness Lead, Maui Health Affiliated with Kaiser Permanente
Alex Ehrhart, MBB, MCF, Regional Director, Performance Improvement – Southern California | Senior Principal Mentor, Improvement Institute – National Quality, Safety, Experience and Health Systems Performance
Chrissy Miller, RN, Employee Health Manager, Maui Health
Rise&Renew at Kaiser Permanente (KP) is a systematic approach to fortifying the resilience of our workforce and elevating their journey toward restored and re-imagined health and wholeness. Incorporating lessons learned from the Department of Defense, exemplar organizations and through our own nationally recognized experts a multi-year, proactive program was developed. The webinar will include KP Southern California market as an initial case study and then highlight its adoption and application at a KP affiliated health system, Maui Health.
Non-members can purchase webinars at a cost of $49 each.
Related content
-
Culture & Leadership | Quality & Clinical Excellence | Staff & Provider Engagement
Remediation Strategies to Reduce Shame and Stratify Support for Providers in Patient Experience
2pm ET / 1pm CT / 12pm MT / 11am PT – This webinar will review evidence regarding remediation of communication skills in healthcare providers, shame in healthcare, and how the two intersect. The experience at our institution includes two pilot programs designed for providers and entire clinics with suboptimal patient experience scores. We will
Learn more -
Culture & Leadership | Quality & Clinical Excellence | Staff & Provider Engagement
Words Matter: The Transformative Power of Language for Empowering Care
The words you use with colleagues and clients/patients from initial engagement through every level of patient-centered care can have a profound impact on the patient experience and impact understanding, adherence to treatment regimens, and recovery. Which part of a person are you addressing, which aspect of the human brain are you seeking to engage, and
Learn more -
Infrastructure & Governance | Staff & Provider Engagement
Is There a Doctor in the House? The Benefits of Partnering a Physician with Patient Advocacy
2pm ET / 1pm CT / 12pm MT / 11am PT – Wondering how to take your Patient Advocacy team to the next level? This webinar will walk through the advantages of having a physician champion working closely with your advocacy team. We will cover physician engagement, clinical oversight, quality review, and key concepts that
Learn more