Rise&Renew: A Multifaceted Approach to Fortifying & Rebuilding Our Workforce
Published April 10, 2023
Rise&Renew at Kaiser Permanente (KP) is a systematic approach to fortifying the resilience of our workforce and elevating their journey toward restored and re-imagined health and wholeness. Incorporating lessons learned from the Department of Defense, exemplar organizations and through our own nationally recognized experts a multi-year, proactive program was developed. The webinar will include KP Southern California market as an initial case study and then highlight its adoption and application at a KP affiliated health system, Maui Health.
“Dexter” Janet Borrowman, CHIE, CPXP, Operational Effectiveness Lead, Maui Health Affiliated with Kaiser Permanente
Alex Ehrhart, MBB, MCF, Regional Director, Performance Improvement – Southern California | Senior Principal Mentor, Improvement Institute – National Quality, Safety, Experience and Health Systems Performance
Chrissy Miller, RN, Employee Health Manager, Maui Health
Non-members can purchase webinars at a cost of $49 each.
Related content
-
Staff & Provider Engagement
PX Ownership at the Frontline: Innovating an Experience Champions Program
Published August 21, 2024
Is your PX team “spinning a lot of plates”? Windie Her shares how UC Health, a huge system supported by only 12 Patient Experience Professionals, faces the challenge of managing numerous tasks while improving experience. To keep its plates from dropping, UC Health developed an Experience Champions program involving 665 frontline staff members across 111
Learn more -
Patient Family & Community Engagement | Staff & Provider Engagement
Connecting Compassion for Patients with Health Care Worker Wellbeing
Published July 29, 2025
This webinar will explore: understanding who patients are, what they need, and how compassion can be shown; research on the benefits of compassionate care for patients and providers; and practical communication skills to avoid common pitfalls that increase suffering. By reconnecting healthcare workers with the “why” of their roles, we can enhance patient experience and
Learn more -
Staff & Provider Engagement
Champions of Communication: Improving PX by Empowering Teams through Education
Published October 16, 2025
By Breanna Fuller At BJC Medical Group, the PX Champions Program is an extension of our five-person team, enhancing our ability to impact more than 150 practices we support on a weekly and monthly basis through education, activities, discussions, and follow-ups. Our initial three months of the program during Q4 of 2024 focused on developing
Learn more