Staff & Provider Engagement | Supporting the Workforce

Reframing Physician Perceptions of Patient Experience: A Physician’s Perspective

Published May 21, 2026

This PX Learning Bite features physician leader Amit Singh, M.D., of Cook Children’s Medical Center, sharing a powerful perspective on why patient experience is not separate from clinical care, but fundamental to better outcomes, safety, trust, and healing relationships. Drawing from key themes in From Myths to Truths: Reframing Physician Perceptions of Patient Experience, this video reveals small but powerful actions that signal respect, attention, and compassion while requiring very little additional time.