Reframing innovation and technology for healthcare: A commitment to the human experience

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Innovation & Technology | Patient Family & Community Engagement
Improving the Experience of Surgical Patients Using Asynchronous Video Technology
Staff at Gramercy Surgery Center noticed a number of redundancies in their internal workflows when communicating with patients that were leading to a diminished experience. In an effort to solve the redundancies, they turned to an innovative approach – asynchronous video.
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Innovation & Technology | Patient Family & Community Engagement
Expanding Access through Telehealth
This connection call discusses rolling out and supporting successful Telehealth services.
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Innovation & Technology
Laboratory Literacy: Surveying Lab Result Interpretations of a Local Patient Population
A patient’s independent interpretation of their medical laboratory data has become an unspoken prerequisite in the current age of medicine. In the outpatient setting, it is anecdotally commonplace for patients to receive their lab results before their physicians, resulting in patients often relying on self-interpretations of their results. This study analyzed the degree to which
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