Rebuilding Healthcare Volunteer Programs
Connection Calls provide opportunity for networking and idea sharing with peers. In addition to a discussion on a pre-announced topic, each call includes time for general discussion on the issues relevant to the community.
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Culture & Leadership | Staff & Provider Engagement
Nonviolent Communication to Improve the Human Experience
2pm ET / 1pm CT / 12pm MT / 11am PT – Discover the transformative power of Nonviolent Communication (NVC) in this engaging webinar. Grounded in emotional intelligence, NVC equips healthcare professionals with tools to resolve disputes and prevent conflict escalation through clear, compassionate communication. Participants will explore NVC’s four-step framework, which focuses on identifying
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Culture & Leadership
A Human Experience Pioneer in Brazil
Marcelo Alvarenga, CEO of ConectaEXP Brazil, joins Jason Wolf, CEO & President of The Beryl Institute to discuss his passion for education in the healthcare experience space in Brazil. Listen in as Alvarenga describes the innovative efforts he has helped lead that have inspired Brazilian healthcare institutions to commit to a focus on human-centered care.
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Culture & Leadership | Staff & Provider Engagement
Enterprise Volunteer Management: From Silo to Systemness
2pm ET / 1pm CT / 12pm MT / 11am PT – The ever-changing healthcare environment has required hospitals across the country to rethink how they deliver care and support services. Inova Health System in Northern Virginia has been on a transformational journey to embed a culture of collaboration across the organization. Volunteer Services is
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