Randomized clinical trial comparing perioperative care for breast cancer patients at a patient hotel versus a general surgical ward
Published November 12, 2015
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Environment & Hospitality
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A hospital gown is essentially a patient uniform. Yet, the typical “tie in the back” hospital gown, standard garb for routine medical procedure, can have great influence over key intervention factors like receptiveness to treatment and patient self-esteem. Thus, the goals of this study are two-fold: 1) To understand patient perceptions of the standard hospital
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Environment & Hospitality
Reviving Humanity in Healthcare: The Power of Story-Sharing
Published May 7, 2025

Join Dr. Alexi Puran and Dr. Sherry Kroll as they introduce the Humanity in Healthcare project — a groundbreaking initiative harnessing the power of story-sharing to rebuild trust, foster connection, and restore compassion between patients and physicians. Hear their personal journeys, insights, and the simple yet transformative steps helping bring human connection back to the
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Environment & Hospitality
The Dignity Paradox in Patient Experience
Published February 21, 2026

Lisa Groon Manager of Quality & Patient Experience, TEDx Speaker Sanford Health “Looks like they’re ready for you, Mom.” It was the first clinic appointment I attended with my mom after her diagnosis. Before that, she had always been the one taking me to appointments, helping me answer questions, and keeping track of details. Now,
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