Culture & Leadership

PX Grand Rounds I

Watch Now

Presentation topics and presenters include:

Patient Centeredness 2.0 David T. Feinberg MD, MBA, President and Chief Executive Officer, Geisinger Health System
Culture Matters and is a Predictor of Operational Excellence Lyn Ketelsen MBA, RN, Vice President & Chief Patient Experience Officer, HCA Healthcare
A Patient and Family Advisory Council for Quality Melissa Thompson, MBA, Patient Advisor, Memorial Sloan Kettering Cancer Center

Related content

Culture & Leadership | Staff & Provider Engagement

Volunteers: The Key to Patient and Employee Satisfaction

In the turmoil created by the pandemic, volunteer services in healthcare was turned upside down, but this chaos also provided us the opportunity to recreate how volunteers are viewed throughout healthcare. Lehigh Valley Health Network has coordinated the efforts of volunteer services, patient experience and colleague engagement, resulting in an elevated perception of volunteers and
Learn more
Culture & Leadership | Quality & Clinical Excellence

To Care is Human LIVE! At ELEVATE PX 2024

Listen to The Beryl Institute’s inaugural live podcast recorded at ELEVATE PX. Sven Gierlinger, Chief Experience Officer at Northwell Health and the 2024 recipient of the Wendy Leebov Championing Experience Award, sat down with Jason Wolf to reflect on his experience journey from hospitality to healthcare. Gierlinger shares how his health system is navigating the
Learn more
Culture & Leadership | Staff & Provider Engagement

A Toolbox for Work-Life Balance

Do you ever feel like you live at work? Do you have a difficult time getting in enough “ME Time” to balance work and life? In this webinar, we will consider some of our roadblocks that get in our way and identify techniques to support living a more balanced, fulfilled life. Utilizing the Fish! Philosophy
Learn more