PX Goal Setting in Pediatric Care
Pediatric PX Leaders discussed how their organizations set measurable and achievable patient experience goals. During this conversation, members from The Beryl Institute whose roles or responsibilities encompass the pediatric setting joined the call and learned: What key metric or question are other organizations using? Are others using raw data and/or percentile ranking? What organizations are setting goals for staff bonuses and/or provider compensation?
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Culture & Leadership | Infrastructure & Governance | Innovation & TechnologyED Processes & Improvements: Implementation Best Practices & Outcomes
In this webinar, an Associate Chief Experience Officer, a Program Director, an Analyst, and a consultant will present what they did to improve patient experience outcomes across seven hospitals’ emergency departments which resulted in improved HCAHPS scores in all seven hospitals. The strategic, systemwide process improvements are based on analyses provided through Epic tools and
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Culture & Leadership | Staff & Provider EngagementFrom Learning to Leading: Elevate Your Impact with Patient Experience University
COMPLIMENTARY – 12pm ET / 11am CT / 10am MT / 9am PT – Discover how Patient Experience University (PXU) can be a catalyst for growth at every stage of your journey, from foundational learning to becoming a leader in experience excellence. Presented by the PXU team, this webinar will highlight how PXU’s offerings can
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PX ConnectBecome a member for access to this resource and more:
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Become a member for access to this resource and more:
- Live and On-demand Webinars and Connection Calls
- PX Papers, Case Studies and Research Reports
- PX Connect Online Community
- Discounts on Learning Programs and Events